Dispute management
International Electronic Case Filing
Delivered a global online workflow connecting regional dispute-management systems, supporting approvals, tracking and reporting.
My enterprise experienceFinanceDelivered
Manager / project leadership · Singapore · 2004–2009
Visa · Payments Platforms & Intelligence
Progressed from Senior Analyst Developer to project and information-services portfolio leadership, delivering platforms across payments operations and reporting.
Globaldispute-management workflows
DeliveryCommercial cards, member billing and BI portfolios
ContextManager / project leadership · Singapore · 2004–2009
Visa · Singapore · December 2004–December 2009
My role and the delivery experience.
Senior Analyst Developer → Project Leader → Project Manager → Manager, Information Services portfolio
Commercial card implementations
Australia & New Zealand
Worked with NAB, Westpac, ANZ and BNZ on commercial products, transaction matching and enriched billing information.
Billing and intelligence
Asia-Pacific and CEMEA
Delivered member billing access and regional reporting consolidation. The data warehouse work retired 16 servers.
This entry describes my enterprise role. Outcomes reflect the work of the organisation and its delivery teams.
Advisory & consulting
Have a similar challenge?
Discuss how technology, product development and delivery capability could support the outcome you need.
- AI strategy and opportunity assessment
- Product and platform direction
- Operating models and delivery capability
Senior & executive opportunities
A technology leader with an owner's perspective.
I bring engineering foundations, enterprise transformation experience and the commercial judgement that comes from building companies.
- Product, technology and transformation leadership
- Distributed teams and stakeholder alignment
- Business ownership and execution
Advisory · Leadership · New ventures
Tell me what you are building.
A business challenge, a technology opportunity or a leadership role. Let's discuss the outcome you need and how my experience could help.