Global dispute workflows
International Electronic Case Filing · Six-month delivery
Developed a global tool connecting regional dispute-management systems, bringing approvals, tracking and reporting into an online workflow.
Payments & cards
Engineering the Systems Behind Global Payments.
From complex payment architectures to the infrastructure supporting international financial transactions.
My expertise spans the architecture, development and delivery of sophisticated payment systems, commercial card programmes, international dispute management, member billing and payments intelligence.
At Visa, I helped shape and advance sophisticated payment technologies, bringing engineering expertise, innovative thinking and a commitment to excellence to the development and evolution of critical financial systems. My career progressed from software engineering to leading major technology projects and managing information services portfolios across multiple regions, combining technical innovation with strategic leadership and a shared commitment to delivering exceptional results at global enterprise scale.
Deep engineering expertise. Proven experience in global payments.
Selected experience
Where that knowledge was put to work.
Commercial card programmes
Australia & New Zealand · Visa ACE recognition
Worked with NAB, Westpac, ANZ and BNZ on commercial product implementations, including transaction matching and hotel-name enrichment for billing statements.
Billing & payments intelligence
Member billing · Regional data warehouse
Delivered a portal-based billing service for member institutions and helped consolidate regional reporting platforms across Asia-Pacific and CEMEA, retiring 16 servers.
Advisory & consulting
Advisory grounded in how payments operate.
Bring me into a payments initiative where business processes, technology and delivery need to move together.
- Shape a payments platform or transformation roadmap
- Review operational workflows and reporting needs
- Connect product, delivery and business stakeholders
Senior & executive opportunities
A technology leader with an owner's perspective.
I bring engineering foundations, enterprise transformation experience and the commercial judgement that comes from building companies.
- Product, technology and transformation leadership
- Distributed teams and stakeholder alignment
- Business ownership and execution
Explore the evidence
Relevant work and delivery context.
FinanceDelivered
Visa · Payments Platforms & Intelligence
Manager / project leadership · Singapore · 2004–2009
Globaldispute-management workflowsExplore the workFinanceDelivered
Digital Precious-Metals Payment Platform
Fintech venture
Paymentsbacked by physical assetsExplore the workNon-ProfitDelivered
High-Volume Recurring Donations Platform
Global conservation non-profit
$2.5M+processed monthlyExplore the workEnterprise role entries and group portfolio projects are labelled separately on their detail pages.
Experience supported by professional discipline.
View credentials & education PMP · PRINCE2 Practitioner · MicroStrategy Certified Engineer · SAFe Practice Consultant
Advisory · Leadership · New ventures
Tell me what you are building.
A business challenge, a technology opportunity or a leadership role. Let's discuss the outcome you need and how my experience could help.