Insurance

Insurance transformation.
Capability that lasts.

I have helped build the delivery capability behind a consumer insurance value stream, connecting leadership, digital teams and enabling technology functions through a shared operating cadence.

Consumer insuranceDigital self-serviceDelivery predictabilityOperating modelsLeadership development

Selected experience

Where that knowledge was put to work.

01

Consumer value stream

QBE · 2022–2024

Established an Agile Release Train and scaled the delivery organisation from five to eleven cross-functional teams.

02

Digital & enabling capabilities

Self-service · Modernisation · Data

Coached teams across digital operations, self-service, data, microservices and system capabilities, supporting collaboration and continuous improvement.

03

Predictable execution

90% delivery predictability

Developed delivery metrics and leadership capability, and coordinated quarterly planning with a broad stakeholder group.

Advisory & consulting

Build the capability behind an insurance transformation.

Discuss the operating cadence, leadership and cross-team coordination needed to deliver digital and operational priorities.

  • Value stream design and coordinated planning
  • Leadership, metrics and delivery predictability
  • Digital and enabling technology collaboration

Senior & executive opportunities

A technology leader with an owner's perspective.

I bring engineering foundations, enterprise transformation experience and the commercial judgement that comes from building companies.

  • Product, technology and transformation leadership
  • Distributed teams and stakeholder alignment
  • Business ownership and execution

Explore the evidence

Relevant work and delivery context.

View the work library

Enterprise role entries and group portfolio projects are labelled separately on their detail pages.

Experience supported by professional discipline.

SAFe 6 Practice Consultant · PMP · Certified ScrumMaster · Six Sigma Green Belt

View credentials & education

Advisory · Leadership · New ventures

Tell me what you are building.

A business challenge, a technology opportunity or a leadership role. Let's discuss the outcome you need and how my experience could help.

BERNARD@LIFEINTELLIGENCEGROUP.COM
DUBAI AI CAMPUS · DIFC, UNITED ARAB EMIRATES